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Privacy Policy

1. Introduction

nTune Piano KC ("we," "us," or "our") is committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
 

2. Information We Collect

We collect the following types of information:

  • Client Information:

    • Name, address, phone number, and email address.

    • Piano location and information (make, model, condition).

    • Signed service documents.

  • Financial Transaction Data:

    • Payment information (e.g., credit card details, payment method).

  • Website and Mailing List Data:

    • Information provided when subscribing to our mailing list or using our website contact forms.

    • Website usage data (e.g., IP address, browser type).

  • Conversations During Tuning:

    • General conversations that occur during the tuning process.
       

3. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To schedule and perform piano tuning and repair services.

  • Processing Payments: To process financial transactions.

  • Communication: To communicate with you regarding appointments, invoices, and service updates.

  • Marketing: To send promotional materials and newsletters (with your consent) and use of photos and videos of services rendered for nTune Piano KC promotional use.

  • Record Keeping: To maintain accurate records of services provided.

  • Legal Compliance: To comply with legal obligations.
     

4. Data Security

5. Confidentiality

  • We are committed to maintaining the confidentiality of your information.

  • We will not share your personal information with third parties except as required by law or with your explicit consent.

  • Conversations that occur during the tuning process are considered private and will not be shared.

  • Piano information and condition will be held private.
     

6. Data Retention

  • We retain your personal information for as long as necessary to provide services and comply with legal obligations.
     

7. Your Rights

  • You have the right to access, correct, or delete your personal information.

  • You may opt out of receiving marketing communications at any time.

  • To exercise these rights,4 please contact us.
     

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted5 on our website.


9. Contact Information

  • If you have any questions or concerns about this Privacy Policy, please contact us at6 [Your Contact Information].7

Key Considerations:

  • Payment Processors: If you use a third-party payment processor (e.g., Stripe, PayPal), include a link to their privacy policy.

  • Website Cookies: If your website uses cookies, provide information about how they are used.

  • Legal Review: Have this policy reviewed by a legal professional to ensure compliance with applicable privacy laws (including state and federal laws).

  • Specific State Laws: Be sure to research and comply with Kansas and Missouri state specific privacy laws.

  • HIPPA: While tuning pianos is not a medical practice, if for some reason medical information is shared, be aware of HIPPA laws.

An illustrated picture of a piano with seat

nTune Piano KC

Stay Connected with Us

Contact Us Today

nTune Piano Service currently offers piano tunings and piano lessons for Shawnee, Overland Park, Lenexa, Olathe, Lawrence, Kansas City KS, Kansas City MO, Raytown, Belton, and Grandview.

785-577-6569

camosrun@yahoo.com

Overland Park, KS, USA

Terms of Service

Privacy Policy

  • Package options says 4 hours, but you took 2 hours to complete the tuning?
    The hours listed on the package options are the max amount of time the process can take. It's listed as such to ensure clients clear out that much time to account for problems along the tuning process.
  • Why doesn't your service cover a broken string? After all, it was your tuner that broke it.
    There is no such thing as a 0% chance a string will not break. All strings will break, even if they are new. Unfortunately, there's no way to perfectly manufacture a string in a way that it doesn't have the potential for snapping. However, the tuner is adept at reducing the chances of string breakage and will utilize every possible method to prevent the breakage. For this reason, if the string breaks, there is nothing that can be done to stop it. It was just its time to go. As such, n'Tune Piano KC is not responsible for breakage and if the tuner decides not to charge you for the repair, it is simply out of the goodness of the tuners own heart.
  • I can see you are more inexpensive than others, but why still so much money?
    The only reason n'Tune is less expensive than others is due to entry into the market. While the business has been around since 2003, n'Tune has only been serving the Kansas City area for a year. As for expense, there is a bit of danger to the tuning process along with liability issues. The cost is to cover taxes, labor, and liability.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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